ICCA Points to “Unrealistic” Association Expectations

Associations have increasingly unrealistic expectations of professional congress organisers (PCOs), according to one of the industry’s most outspoken stalwarts.

Roslyn McLeod, managing director of Arinex, told the International Congress & Convention Association (ICCA) Congress that not-for-profits were becoming more demanding with their requests for proposals, particularly with turnaround times.

Associations need to understand that PCOs might have ‘other priorities’ at that particular time, she said, and that they might be working on other, larger congresses.

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